Expand all

Becoming a Supervisor

These courses have been made available on an open learning platform to facilitate information sharing and collaboration with learners and partners within and outside the Government of Canada (GC). GC employees who require a certificate of completion or otherwise need to formally track their learning should log into their GCcampus account to complete the courses here. To get started,GO TO THE "WELCOME TO BECOMING A SUPERVISOR: THE BASICS" SECTION. PRINT YOUR LEARNING JOURNAL AND THE "DO NOT DI...

Learning Journal

REFLECTION AS A LEARNING ACTIVITY Did you know that the greatest predictor of success is a supervisor's level of self-awareness, that is their EMOTIONAL INTELLIGENCE? Focused reflection is a key component to building self-awareness. THAT IS WHY WE ASK YOU TO USE A LEARNING JOURNAL THROUGHOUT THIS COURSE. DOWNLOAD AND SAVE THE JOURNALsomewhere you can access each time you work on the course. You may choose to print it; however if you do so, you won't be able to access the links to tools and ex...

Do not disturb

Post this sign while you work on the course.

Introduction: You Are a Supervisor - Now What?

Course modules are comprised of books and resources. Click to open a book and read its chapters. When you reach the end of a book, the system will put a check in the box so that you know you've completed it. (The check will only appear when you have read every page, right to the end of the book.)

Not all supervisors have the same needs

Supervisors in the public sector oversee a wide variety of tasks in diverse organizations. Perhaps you supervise a: * small team (1–5 people) * medium team (6–20 people) * large team (more than 20 people) are located in: * the National Capital Region * a rural outpost * a regional office with employees who work: * in one physical location * together in a different location than you * remotely across the country * via telework in: * an office * a call centre or service office * the field * a b...

Learning objectives

At the end of _BECOMING A SUPERVISOR: THEBASICS_, you should be able to: * Supervise based on your understanding of policies and directives related to your role and responsibilities * Manage team performance to meet expected results * Create an environment that promotes engagement and trust This online course is a pre-requisite to the classroom session of the _Supervisor Development Program (G313). _


HOPEFULLY, YOU'RE OFF TO A GOOD START! Remember, anytime you take on a new job, you can expect to stumble a bit. The rest of this course is designed to GET YOU ORIENTED TO THE BASICS OF YOUR NEW ROLE, so go ahead and TAKE SOME TIME TO BE A LEARNER.


CONGRATULATIONS ON YOUR NEW ROLE AND WELCOME TO _BECOMING A SUPERVISOR:THE BASICS_! You are making a significant career shift from employee to supervisor by taking on new roles and responsibilities. Your part in setting an example and ensuring the success of your team is a substantial one. This course is designed to support you in your initial career transition. This book was updated March 2018.

3. Failing to delegate

Sometimes new supervisors add to their own workload instead of delegating. WHY YOU MIGHT DO THIS: * I don't want to lose control * I want to keep doing the work I love * It will be faster if I do it * I'm uncomfortable telling people what to do THIS MIGHT LEAD TO: * Work getting held up and deadlines being missed * No time for supervisory responsibilities and tasks * Disengaged employees * Lack of employee development * Burnout and high stress for overly busy supervisor WHAT TO DO INSTEAD: * ...